From the moment I contacted coachhire.com for a quote for bus hire for a 70th birthday event to the moment we disembarked from the bus after our half-day excursion in the Western Australian Swan Valley wineries, everything I required was managed by the company with friendliness, understanding, assurance & professionalism. The paperwork was prompt & thorough and emails & phone calls were answered with patience & respect. The driver, Will, on the day was superb from his careful & courteous driving to his friendly relaxed demeanor. Your organization took the 'worry' out of planning such an event requiring transport for a group of people and I have no hesitation in recommending coachhire.com in the future.