The booking process was accommodative of our situation given we had to refresh the quote multiple times because we weren’t in the position to book early on. This was very kind and helpful of you. The payment process was straightforward which was good. On the day, our driver Kris was great. Gave me a call to let me know when he was 15 minutes away. He was also flexible in terms of being able to drop a few guests off on the North Shore on the way home.