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WHAT OUR CUSTOMERS ARE SAYING ABOUT US

Very professional

Susan Stagg

I can honestly say I have nothing negative from the first contact to the day before pick-up, your company and team have been amazing and very professional. I was meant to be on the bus on Saturday but sadly I was called somewhere else, but from the feedback I received everyone thoroughly enjoyed the experience and your driver was wonderful, everyone couldn’t speak highly enough of him and the service, so a huge thank you to your driver and your team and would have no hesitation in recommending or using your company again. On behalf of everyone who traveled, thank you.

Super easy

Ozlem Baro

Everything went well thank you. We were really happy with the service and will be sure to reach out if we require a shuttle in the future. The booking process was super easy and Melvin and David were really friendly and helpful. Kenny the driver was great and really accommodating. Would be happy to recommend and utilize Coach Hire again!

Soraya Pitcher

Great service, highly recommended. Dave was very helpful in organizing a minibus for myself, my family, and friends to get to and from my wedding reception at such short notice and Jumi the driver was very lovely. Thank you so much!

A great day made better

Anna Goodsall

I just wanted to say ‘thank you' to your team and to our driver Gordon for a seamless day. Gordon was lovely, on time and when our day ended a little earlier than expected, he was able to accommodate with an earlier pick-up. A great day made better thanks to you.

Very happy

Lisa O'Donoghue

Hiring a bus with your company was extremely seamless.  The invoice with deposit and balance payment where it is clear what we've paid and what's due.  Regular emails of communication.  Receiving a text message with the driver's number in the morning was great so we knew the details of the driver ahead of time.  David turned up on time and was an excellent and polite driver.  Very happy with the entire experience - we will use you guys again for the next trip!

Absolutely outstanding

Ian Stallard

First time I have ever used this company but I can tell you it definitely won’t be the last. From the first call with a man called Keith at coach hire to when my guys got to their destination was absolutely outstanding. My company was dropped in the deep end when the bus company I normally use pulled out of my job the weekend before my team of 36 men were due to go to Sydney to catch a flight home. I was in trouble, then I was put onto Coach Hire. The company was outstanding the drivers were very friendly and the coach was very well presented. The drivers even kept me informed along the way to make sure we were going to make our deadline. Upon arrival, the driver phoned me as they were early they did not want to leave the guys until my staff met them. All the men on the bus said they were so happy with the service and the 2 drivers were so friendly. All this and it was $830.00 cheaper than my local coach firm! Will be using Coach Hire in the future for my pickers.

Important Qualities Every Coach Driver Must Have

A good coach company only employs the best drivers. And Bus Hire Compare ensure that all our affiliate companies vet their drivers in every aspect concerning transporting groups of passengers.

The driver at the wheel is so important to a transport company for many reasons, and not least because he is the public face of the company. The driver represents what the coach company stands for and is representative of the whole operation.

So what are the important qualities that every good coach driver must have? We have listed below some of the most important attributes any good coach driver must have.
 

Important Qualities Every Coach Driver Must Have

Approachable

Above all, the driver of a bus or coach should be personable and approachable. Passengers have to feel confident with the person at the wheel and if they feel they can approach the driver with concerns and questions they will be far more likely to sit back and enjoy the trip.

Even before a passenger takes their seat the driver should be welcoming them on board and explaining the day in terms of route and times etc. As always a friendly smile goes a long way to create the right impression and ambiance.

Leadership

Above all, the driver is the captain of his own ship and must show who is in control at all times. Every coach charter brings a fresh new challenge. The mix of passengers will be totally different and a driver has to adapt.

The top drivers are those who are natural born leaders, and they are there first and foremost to look after the safety of the passengers and the vehicle.

Act Calm and Collected

Each excursion throws up its own unique difficulties and truly capable drivers can handle anything that gets thrown at them in a calm and confident manner.

Some of the problems that can crop up on a coach charter are:

  • Poor weather conditions
  • Bad driving
  • Poor traffic conditions
  • Road closures
  • Problems with the vehicle
  • Problems with passengers
  • Road rage

Dedication

Driving a bus full of people is not your average job and to be successful a driver needs to have dedication to who they are working for and the job that they are doing. With this quality it not only makes them better drivers but will make their work more rewarding.

Most of us spend a third of our lives working, so you may as well be happy and contented at what you do.

Courteous

All good drivers are highly respectful of their colleagues and who they work for. This attitude rubs off on how they treat their passengers. It may seem to many that a driver is a lone wolf but this is often not so. Many drivers work for a large transport company and form part of an effective team.
Important Qualities Every Coach Driver Must Have
When you are looking to hire the next bus for your event contact Bus Hire Compare, and we will ensure that the companies that we recommend have first class drivers.  
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