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WHAT OUR CUSTOMERS ARE SAYING ABOUT US

Enjoyed a fantastic experience with

Keshavi J

Enjoyed a fantastic experience with this coach service for a recent cultural event. The booking process was refreshingly human – a nice escape from the usual chatbots – with Chris S and the team being both friendly and efficient. The value for money was unbeatable; their quote outshined six others we considered. However, I had a slight hiccup with pickup locations. Despite providing the venue name, my clients with little ones were dropped off a short walk away, which wasn\\'t ideal. This could\\'ve been avoided with a bit more clarity on exact drop-off points, especially when an address isn\\'t well-known. Thankfully, the ops team rectified this smoothly for the return journey. The driver could\\'ve done with a pinch more proactivity in finding the venue carpark, but aside from that, the service was top-notch. A tip for the future – double-checking specific locations can go a long way in perfecting the journey.

I recently took a tour

Jaime Gutierrez

I recently took a tour with this coach company and I must say, the experience was delightful from start to finish. Booking was a breeze, and Chris provided outstanding service. The driver was professional, friendly, and took us to our destinations safely. While the coach had a vintage charm to it, I believe a newer model might enhance the overall experience. Despite this, the journey offered excellent value for money, and I would certainly travel with them again for the seamless and enjoyable journey they provided.

Had an absolute blast with

Ruth Turnor

Had an absolute blast with the coach service for our society\\'s outing! Kyle took care of us brilliantly, ensuring all was in order. The coach itself was comfy and the driver was top-notch, making the trip enjoyable for everyone. One tiny hitch was the flurry of confirmation emails, which was a bit puzzling, but no biggie. Great value for our money, would recommend!

I recently booked a coach

Joshua Ng

I recently booked a coach for a university trip and had quite a pleasant experience overall. Chris was very helpful during the booking process, answering our questions and ensuring everything was set up for a smooth journey. The driver was exceptional, friendly, and professional, navigating through traffic with ease which made our trip feel much safer and enjoyable. Not to mention, the value for money was excellent. The coach was comfortable and clean, which is important for a long trip with students. Would recommend for educational trips.

Our wedding day transportation was

Georgia Cameron

Our wedding day transportation was seamless, all thanks to the excellent service provided. Big shout out to Chris for making the booking process so effortless. Couldn\\'t have asked for more!

I recently had the pleasure

Tracey Shingles

I recently had the pleasure of organizing a coach trip for a school/university event, and I must say, the service was impeccable. From the moment I requested a quote to the actual booking, everything was hassle-free. The buses were top-notch and the driver provided by the company was professional and accommodating, making the transportation aspect of our trip a breeze. Neil was particularly helpful throughout the process, ensuring everything ran smoothly. It’s experiences like this that make me look forward to a continued and prosperous partnership. Highly recommended!

Coach Hire Comparison - The Importance of Reviews

If you want a job doing around the house and have no contacts for decent builders then the first thing you do is ask family and friends could they recommend somebody. And it is no surprise that many people also turn to the internet.

There are many online reviews about all manner of businesses that you can find online. Take care with posts on an actual website as they may be vetted by the business concerned. However, chat rooms and the like often have truthful information that can be gleaned.

This is exactly the same with coach hire reviews, often you can find great information online. And to help your search independant transport agencies such as Bus Hire Compare have already done most of the investigative work on your behalf.

Coach Hire Comparison - The Importance of Reviews

The Importance of Positive Coach Hire Reviews

A great deal of research has been conducted on the impact good reviews have on a businesses. And the end result is that they are extremely important. Both for the business and the customers looking for a service.

So if your website does not have any online reviews you are certainly at a disadvantage. Certainly many of your competitors will have a section devoted to this and are a step ahead of you.

The research also found that 75% of the people asked in the survey said they would only use a company that had a positive review page.

The Negative Impact of Bad Reviews

On the other side of the coin the research also showed how devastating bad reviews were to a business. Nearly 90% of people stated they would not deal with somebody if there were negative reviews.

It sounds really unfair but just one bad review can impact a company severely. And this may only be from one disgruntled customer.

Using Good Reviews to Boost Profits

Good reviews are powerful because they help a company in two main ways. Firstly it helps the company to gain extra customers and business. But just as importantly it allows the business to charge a premium rate.

As with anything in life, the more stars you have, the more you can charge. In this case the better the reviews, then the higher the profits. Although the average visitor to a website reads less than ten reviews the amount of good reviews is also favourable. It has been proven that 50 plus reviews can help the conversion rate by up to 5%.

Coach Hire Comparison - The Importance of Reviews

The Power of Digital Marketing

Times have changed and marketing influence has altered from traditional methods such as radio, newspapers, magazines, and TV commercials to online digital marketing.

In-depth research on the power of digital marketing shows while only one in three average people trusted TV advertising a whopping 70% trusted online reviews.

In essence online reviews are a powerful tool for good or bad, but the business must understand the industry they are marketing to. When companies do this then they will get the true benefits of online reviews.

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