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WHAT OUR CUSTOMERS ARE SAYING ABOUT US

The service was prompt

Rose Magcamit

The service was prompt and good. The Driver was friendly. Driving was smooth and safe. thank you.

I recently booked a coach

Jo Taomia

I recently booked a coach for my son\\'s wedding and I\\'m still beaming from the exceptional service. Neil was a dream during the booking process, handling every detail with such care. The coach arrived on time, sparkling clean, and the driver was superb, navigating us smoothly. The cost was absolutely worth it for the peace of mind and comfort provided. Highly recommended for anyone looking to make their special day even more memorable!

I recently used this coach

Lionel Ho

I recently used this coach service for a family event after coming from overseas, and I have to commend them for making the experience nearly effortless. The booking process was pretty smooth, and the value for money was fantastic. Our driver, Neil, arrived well ahead of schedule, which gave us peace of mind. He was not only helpful and patient but also contributed to making our journey as pleasant as possible. Kudos to the team for their excellent service – our large group felt well taken care of in a foreign country. Highly recommended for anyone needing reliable group transportation!

Recently had the pleasure of

Greg Mico

Recently had the pleasure of using this coach service for our school\\'s sports day and I can\\'t praise them enough! Working with Kyle was a dream, particularly when we had to adjust our plans. The booking process went off without a hitch. Our driver was the icing on the cake, providing top-notch service and ensuring a smooth ride throughout. Fantastic experience that I’d recommend!

My experience was fantastic from

Shaylea Tripodina

My experience was fantastic from start to finish. While I encountered a minor issue with the website when trying to modify my bookings, the customer service team was incredibly helpful and just a phone call away. They quickly assisted me and made the process seamless. Kevin, our driver, was exceptional—punctual, professional, and communicative, keeping us updated on his location for a hassle-free pickup. Thank you for the great service!

We recently chartered a coach

Nick Foot

We recently chartered a coach for a family event and I must say, the service exceeded our expectations! Neil was incredibly helpful during the booking process, making it seamless and stress-free. The driver was courteous and professional, ensuring our journey was both comfortable and enjoyable. The coach itself was excellent value for money, clean and well-maintained. We couldn\\'t have asked for a better experience - would highly recommend to others looking for reliable coach travel for family occasions!

Coach Hire Comparison - The Importance of Reviews

If you want a job doing around the house and have no contacts for decent builders then the first thing you do is ask family and friends could they recommend somebody. And it is no surprise that many people also turn to the internet.

There are many online reviews about all manner of businesses that you can find online. Take care with posts on an actual website as they may be vetted by the business concerned. However, chat rooms and the like often have truthful information that can be gleaned.

This is exactly the same with coach hire reviews, often you can find great information online. And to help your search independant transport agencies such as Bus Hire Compare have already done most of the investigative work on your behalf.

Coach Hire Comparison - The Importance of Reviews

The Importance of Positive Coach Hire Reviews

A great deal of research has been conducted on the impact good reviews have on a businesses. And the end result is that they are extremely important. Both for the business and the customers looking for a service.

So if your website does not have any online reviews you are certainly at a disadvantage. Certainly many of your competitors will have a section devoted to this and are a step ahead of you.

The research also found that 75% of the people asked in the survey said they would only use a company that had a positive review page.

The Negative Impact of Bad Reviews

On the other side of the coin the research also showed how devastating bad reviews were to a business. Nearly 90% of people stated they would not deal with somebody if there were negative reviews.

It sounds really unfair but just one bad review can impact a company severely. And this may only be from one disgruntled customer.

Using Good Reviews to Boost Profits

Good reviews are powerful because they help a company in two main ways. Firstly it helps the company to gain extra customers and business. But just as importantly it allows the business to charge a premium rate.

As with anything in life, the more stars you have, the more you can charge. In this case the better the reviews, then the higher the profits. Although the average visitor to a website reads less than ten reviews the amount of good reviews is also favourable. It has been proven that 50 plus reviews can help the conversion rate by up to 5%.

Coach Hire Comparison - The Importance of Reviews

The Power of Digital Marketing

Times have changed and marketing influence has altered from traditional methods such as radio, newspapers, magazines, and TV commercials to online digital marketing.

In-depth research on the power of digital marketing shows while only one in three average people trusted TV advertising a whopping 70% trusted online reviews.

In essence online reviews are a powerful tool for good or bad, but the business must understand the industry they are marketing to. When companies do this then they will get the true benefits of online reviews.

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