WHAT OUR CUSTOMERS ARE SAYING ABOUT US

I recently used this coach

Jacinta Ormando

I recently used this coach service for an airport transfer with multiple pick-ups and drop-offs around the Gold Coast. The booking process was smooth, though I had a few questions that Stuart handled with professionalism. The standout was our driver, Dave, who was incredibly courteous and made the entire ride enjoyable. The coach was punctual and comfortable, making the value for money quite satisfactory. I\\'d definitely consider booking with them again for future travel needs.

Traveling for business with this

Kylie Maxwell

Traveling for business with this coach company was a smooth experience. Booking was straightforward, and Keith was particularly helpful, answering all my queries with professionalism. The coach itself was comfortable, making the journey less stressful. Our driver navigated the traffic expertly, ensuring we arrived on time for our meetings. Good value for the investment, I\\'d say. Will consider them again for future corporate travel needs.

Last month, my friends

Peter Goulden

Last month, my friends and I booked a coach for a hen\\'s event, and it turned out to be a fabulous experience. Sam was our point of contact during the booking process, and he was incredibly helpful, ensuring everything was set up perfectly. The driver on the day was both professional and accommodating, adding a positive vibe to our celebration. While the cost was a bit on the higher side, the overall experience was worth it. The coach was pristine and comfortable, making our special day even more memorable. Would recommend!

I recently had the pleasure

Michael

I recently had the pleasure of booking a coach for a corporate event and I must say, the experience exceeded my expectations. The booking process was seamless, thanks to the efficient assistance provided by Kyle. On the day of the event, our driver was exceptionally professional, ensuring a safe and punctual arrival for our team. The coach itself was comfortable and well-maintained, which made the travel experience quite enjoyable. The value for money was remarkable, considering the high level of service received. I\\'d highly recommend their services for corporate travel needs.

Last month, my club organized

Rita Collins

Last month, my club organized a city tour and we booked our coach through Keith. The process was seamless from start to finish. Our driver, Jason, was the highlight of our trip - patient, accommodating, and an exceptionally safe driver. Every member of our group felt comfortable and well-cared for during our journey. It\\'s rare to find such exceptional service where everything just falls into place. Highly recommend for any group outing!

What an excellent experience! Keith

Michael Appleton

What an excellent experience! Keith was incredibly helpful during the booking process, ensuring everything was tailored to our needs. The driver was professional and punctual, making our travel stress-free. The coach itself was comfortable and clean, which was much appreciated after a long day of meetings. The value for money was outstanding, considering the top-notch service we received. Highly recommend their services for corporate travel needs!

The Do’s and Don’ts of Booking Coach Hire

If you have never booked coach hire before for an event it can be an absolute minefield. As much of the terminology that is used you may be unfamiliar with. Thankfully there are professional group transportation companies such as Bus Hire Compare that can assist you.

However, there are certainly some definite do’s and don’ts that you should be aware of before you decide which company to put your trust in.

The Do’s and Don’ts of Booking Coach Hire

Do Not Use a Company you Cannot Research

Any group transportation company worth its salt will have a website that will tell you all about their organisation. You can see at a glance how long they have been trading. What sort of events and trips they are experienced in, and what vehicles they have in their fleet.

Also often there are customer reviews that you can see their performance record. Previous recommendation is usually a great indicator if you can trust them or not.

Never Book Transport Based Purely on Price

Cost may be a major consideration for selecting your coach hire, but must not be the overriding decision maker. Often the cheapest companies have lower rates for saving money elsewhere. This could be in the quality of their vehicles, how often they are serviced, or if they are regularly cleaned or not.

Do Book with Companies that are Well Established

By choosing a group transportation company with a long track record and has been in the industry for a long time you are more or less guaranteed experience. No coach company with a substandard performance record survives for any length of time.

Do Book with a Company That will let you Inspect Their Vehicles

Any reputable coach charter or bus hire company will have no problems letting you inspect their fleet. Whilst at their offices you can ask to see maintenance schedules and safety records. Even take the opportunity to chat to some of the drivers and get a feel for the company.

Do Trust Your Judgement

Have faith in your own judgement, even though you may never have booked a bus charter before you would have had experience with dealing with online companies. If there are delays in answering your questions or they do not respond with the right answers these should flag up a red flag. And if you have any doubts whatsoever then move on to the next company.

Don’t Pay the Full Amount Upfront

Certain less reputable transportation companies insist on the full hire fee upfront. Unless you have prior knowledge of the company insist on only paying a deposit. It is usual for many companies to want the full amount only seven days before the excursion, or perhaps even set up a credit account with them.

Bus Hire Compare help facilitate many of these points. We will only suggest reputable group transport companies that we have already fully vetted. Then you can contact them direct with any pertinent questions that you may have.