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WHAT OUR CUSTOMERS ARE SAYING ABOUT US

Very enjoyable experience

Armando Vitale

My recent experience and dealings with Coachhire were all extremely professional and well managed. My questions were answered promptly and the answers were explained clearly. The driver on the day was Lynn. Lynn was delightful and the coach presentation was immaculate. A very enjoyable experience all around. Thank you.

Awesome experience

Daniel Eteru

From our first contact with you, it was a breeze! Communication was always on point and the reassurance of pick up and drop-offs were looked over numerous times to ensure all was correct. The payment was made with no issues at all. 2 days before the pick-ups, I got a call from Lin the driver who was to be our point of contact on the day. The day arrived, Lin and the other drivers arrived on time, and again Lin was making sure everything was ok and we had an understanding of the route. Lin was AMAZING! Friendly, kind, accomodating and very professional. Everything went to plan and those that were on the bus could not get over how down to earth the drivers were and even allowing the passengers to connect to the Bluetooth to play their own music! I believe on the other bus they had karaoke!!! Overall an amazing experience from start to finish and will definitely use them again for our other Events. Thank you guys for the awesome experience!

Faultless process

Melissa Tingle

We booked a minibus for Thurs 16 September to take our family group of 11 to our sons' wedding in Currumbin Valley. Masuo was our driver, faultless process! Cannot speak highly enough of the service we received. Great price, punctual arrival, and courteous.  Would highly recommend the service to anyone.

All positive

Tom & Becky

The feedback has been all positive from our end. The guests loved the ‘Tom and Becky Wedding’ digital sign at the start of the day. The bus was very modern and the driver(s) courteous. Thanks to the driver later that night who waited for the last people to finish their drinks and departed a little later than expected. Happy to recommend for future functions.

Wonderful experience

Nothando Ngwenya

I would like to confirm that I had a positive experience working with Coach Hire. From the first contact right to the final drop-off my whole team was well taken care of. The Coach Hire team was very prompt with communication throughout the quoting process. They provided all the needed information to help me make my decision and ensure my travelling party was catered for. They were also helpful when I needed to make changes to my quote before the departure date. On the day, the driver Christine was very helpful and professional. She arrived on time, helped us get to our destinations on time, and was available for any communication between trips. The ride was also smooth as she navigated traffic smoothly during peak times. Thanks again for your service; we had a wonderful experience.

Fantastic service

Krystal De Conte

Everything was great thank you. You provide a fantastic service with great communication and have been a pleasure to deal with. Thank you again

The Do’s and Don’ts of Booking Coach Hire

If you have never booked coach hire before for an event it can be an absolute minefield. As much of the terminology that is used you may be unfamiliar with. Thankfully there are professional group transportation companies such as Bus Hire Compare that can assist you.

However, there are certainly some definite do’s and don’ts that you should be aware of before you decide which company to put your trust in.

The Do’s and Don’ts of Booking Coach Hire

Do Not Use a Company you Cannot Research

Any group transportation company worth its salt will have a website that will tell you all about their organisation. You can see at a glance how long they have been trading. What sort of events and trips they are experienced in, and what vehicles they have in their fleet.

Also often there are customer reviews that you can see their performance record. Previous recommendation is usually a great indicator if you can trust them or not.

Never Book Transport Based Purely on Price

Cost may be a major consideration for selecting your coach hire, but must not be the overriding decision maker. Often the cheapest companies have lower rates for saving money elsewhere. This could be in the quality of their vehicles, how often they are serviced, or if they are regularly cleaned or not.

Do Book with Companies that are Well Established

By choosing a group transportation company with a long track record and has been in the industry for a long time you are more or less guaranteed experience. No coach company with a substandard performance record survives for any length of time.

Do Book with a Company That will let you Inspect Their Vehicles

Any reputable coach charter or bus hire company will have no problems letting you inspect their fleet. Whilst at their offices you can ask to see maintenance schedules and safety records. Even take the opportunity to chat to some of the drivers and get a feel for the company.

Do Trust Your Judgement

Have faith in your own judgement, even though you may never have booked a bus charter before you would have had experience with dealing with online companies. If there are delays in answering your questions or they do not respond with the right answers these should flag up a red flag. And if you have any doubts whatsoever then move on to the next company.

Don’t Pay the Full Amount Upfront

Certain less reputable transportation companies insist on the full hire fee upfront. Unless you have prior knowledge of the company insist on only paying a deposit. It is usual for many companies to want the full amount only seven days before the excursion, or perhaps even set up a credit account with them.
The Do’s and Don’ts of Booking Coach Hire
Bus Hire Compare help facilitate many of these points. We will only suggest reputable group transport companies that we have already fully vetted. Then you can contact them direct with any pertinent questions that you may have.
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